If you're wondering about the compatibility of your phone with our Smart Charge Tables, this guide is here to assist you.
Our Smart Charge Tables embrace the latest in wireless charging technology and are designed to work seamlessly with Qi-enabled devices. This universal standard for wireless charging makes our tables versatile and user-friendly.
How to Check Compatibility
- Qi-Enabled Devices: Most modern smartphones are Qi-enabled, making them compatible with our charging tables.
- Manufacturer's Website: For the most accurate information, visit your phone manufacturer's website.
- User Manual: Your device's manual should indicate if it supports wireless charging.
- Software Updates: Ensure your phone is updated to the latest software version for optimal performance.
Optimal Charging Guidelines
The wireless charging coil in our Smart Charge Tables is designed to cover a small area relative to the shelf. To ensure efficient charging, position your phone directly over the charging coil, usually located in the centre of the table. The position of the internal wireless coil in phones varies from model to model.
Considerations & Troubleshooting
Certain factors can affect the efficiency of the wireless charging:
- Phone Case: Depending on its thickness and material, the phone case might interfere with the wireless charging. If you're experiencing issues, try removing the case.
- Phone or Case Issues: If you're still facing issues, try using a different smart charge compatible phone with no case to check if the problem lies with your specific phone or case.
If you encounter any difficulties or have questions, please contact our Customer Support Team at 1300 135 464.