Flexible Options for Delayed Deliveries

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We understand that life can be unpredictable, and sometimes you may need to delay your furniture delivery. In this article, we will explain the options and policies related to delaying your order and how we can best accommodate your needs.

Delaying Your King Living Order

  1. Free Storage for Two Weeks: King Living can accommodate a delay in your delivery for up to two weeks without any storage fees.
  2. Storage Fees Beyond Two Weeks: If you are unable to accept delivery by the estimated delivery date, additional storage fees will apply for each consecutive week, up to a maximum of four weeks.
  3. Contract Cancellation: If you still haven't accepted delivery by four weeks after the estimated delivery date, King Living may, at its discretion, rescind the contract for sale and treat your failure to accept delivery as a cancellation of the original order.
  4. Alternative Delivery Options: We can deliver your order to an agreed metropolitan address. If you have opted for Deluxe Delivery, we can assemble your furniture at a later date, up to six months from the delivery date.

Requesting a Delay or Reschedule 

To reschedule your delivery, please visit our King Living Customer Portal at https://portal.kingliving.com.au/guest

Alternatively, if you need to delay your delivery date, please let us know by completing our online request form here 

Further Information

For more information about our delivery policies and any related fees, please refer to King Living's Terms and Conditions of Sale here 

 

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