At King Living, every product is crafted with care to deliver long-term performance and comfort. To support your investment, we offer a pro-rata warranty on selected components — extending your coverage beyond the standard manufacturing warranty with transparent, long-term protection.
What Is a Pro-Rata Warranty?
A pro-rata warranty provides partial coverage after the standard two-year manufacturing warranty period ends. If an eligible component develops a confirmed manufacturing fault during the extended warranty period, King Living contributes to the cost of a replacement — while the customer pays the remaining balance, based on how long the product has been in use.
The customer’s contribution increases over time, in line with the product's age at the time of claim.
Example:
If a component valued at $100 requires replacement during Year 3, and the contribution rate is 25%, the customer pays $25, and King Living covers the rest.
House call and transport fees apply and are charged separately.
What’s Covered?
The pro-rata warranty applies to the following product categories when a manufacturing fault is confirmed through an authorised assessment arranged by King Living:
1. Indoor Furniture Components
Covered for up to 15 years, with pro-rata coverage beginning after Year 2.
- Foam, feather and fibre fillings
- Suspension and springs
- Sofa and storage bed mechanisms
- Hydraulics
- Legs, zippers and touch fasteners
Refer to Warranty Table 4 for full details.
2. King Leather and King Fabric
Covered for up to 5 years, with pro-rata coverage beginning after Year 2.
Refer to Warranty Table 5.
Note: exclusions apply to certain fabric types — see full warranty terms for details.
3. Sleep+ Products (excluding Fit Cover)
Covered for up to 15 years, with pro-rata coverage beginning after Year 2.
Refer to Warranty Table 15.
What’s Not Covered?
The pro-rata warranty does not apply to:
- Outdoor furniture and outdoor components
- Electrical or motion components (e.g. motors and mechanisms)
- Products used in commercial or non-residential settings
- Normal wear and tear (e.g. fabric fading, pilling, scratches, or natural foam softening)
See the full list of exclusions in our Warranty Terms.
Do Service Fees Apply?
Yes. To assess eligibility, an inspection must be arranged through King Living.
In most cases, this involves an on-site visit by an authorised technician. However, in some situations, where the issue is clearly identifiable, we may be able to assess the claim through photos instead — saving you time and the need for an in-person visit.
Indicative Inspection Fees:
- From $120 in metro areas
- From $150 in regional areas
Rates may vary depending on your location and the attending technician.
A formal quote for replacement will only be provided once a manufacturing fault is confirmed.
Warranty Coverage Overview
| Product Category | Warranty Duration | Pro-Rata Begins After | Reference Table |
|---|---|---|---|
| Indoor components (e.g. springs, inserts) | Up to 15 years | Year 2 | Table 4 |
| King Leather and King Fabric | Up to 5 years | Year 2 | Table 5 |
| Sleep+ (excluding Fit Cover) | Up to 15 years | Year 2 | Table 15 |
Your Confidence, Built-In
The King Living pro-rata warranty is designed to reflect the enduring quality of our furniture — and our ongoing commitment to supporting your ownership experience. It offers reassurance long after your purchase, with fair, transparent coverage that evolves with your furniture’s life cycle.
To learn more, visit the Warranty Information page or explore additional resources in our Help Centre.