Can I Cancel My Order After I've Placed It?

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Yes, you can cancel an order after placing it, but there are specific conditions and implications to consider:

When You Can Cancel Your Order

You can cancel your order before we start manufacturing your products.

  • Deposit Forfeiture: You will lose up to $500 of your deposit to cover administrative costs.
  • Refund: The remaining balance of your deposit will be refunded to your original payment method.

When You Cannot Cancel Your Order

If manufacturing has already begun, you will forfeit the entire deposit amount. You will not have any further claim to the products once manufacturing has started.

  • No Refunds for Change of Mind: We do not offer refunds or exchanges if you change your mind or made a wrong selection. Always double-check your order details before finalising your purchase.
  • Terms and Conditions: Be aware of the deposit forfeiture and no claims policy once you cancel an order. Refer to Terms and Conditions of Sale here 
  • Future Purchases: At our discretion, we may allow you to purchase the products at a later date for the full price, without any discount for the previously forfeited deposit.

Can I Transfer a Balance or Deposit to an Existing or New Order? 

No, we are unable to provide a refund or transfer your deposit to another order, as our products are custom-made based on your specifications and preferences. 





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