Warranty Periods and Coverage for Outdoor Products

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To help you easily understand the specifics of our warranty coverage for outdoor products, here's a detailed summary separating each product:

1. Steel or Alloy Frames

Warranty Period: 5 Years

Coverage: Protects against structural defects but does not include damage from surface corrosion due to exposure in harsh seafront locations or chlorinated environments.

2. Coating and Surface

Warranty Period: 5 Years

Coverage: Covers the integrity of surface finishes excluding minor corrosion at welds, scratch-induced corrosion, debris-related damage, and tea staining on stainless steel.

3. Outdoor Components

Warranty Period: 2 Years

Coverage: Includes a comprehensive warranty for outdoor components such as King Fabrics, foam, fillings, suspension systems, springs, mechanisms, zippers, touch fasteners, legs, and accessories.

4. Accessories for Outdoor Products and WeatherGuard Covers

Warranty Period: 2 Years

Coverage: Offers coverage for additional outdoor accessories and WeatherGuard covers, ensuring protection and longevity.

5. King Rope

Warranty Period: 5 Years

Coverage: This warranty covers the durability of King Rope used in outdoor furniture, ensuring it withstands various outdoor conditions.

6. Solution-dyed Acrylic, Specialty Fabrics, and Decorative Shade Fabrics

Warranty Period: 5 Years

Coverage: Applies to outdoor fabric collections including Deluxe Shade cloth fabric specified for the King Cabana, covering fading and material integrity.

7. Standard (Not Deluxe) Shade Cloth Fabric and Solution-dyed Polyester Outdoor Fabric

Warranty Period: 1 Year

Coverage: Covers standard shade cloth and solution-dyed polyester fabrics for outdoor use, focusing on material integrity and resistance to fading.

8. Umbrella Canopy Fabric (Whitehaven + Hyams)

Warranty Period: 5 years

Coverage: This warranty covers the fabric of the Whitehaven and Hyams umbrellas, ensuring protection against manufacturing defects and significant fading under normal use and conditions.

9. Umbrella Frame (Whitehaven + Hyams)

Warranty Period: 2 years

Coverage: The frame of the Whitehaven and Hyams umbrellas is warranted against defects in material and workmanship. It does not cover damage due to harsh environmental conditions, improper use, or normal wear and tear.

10. Pool Float (Fabric Cover, Inner Core, Electric Pump)

Warranty Period: 1 year

Coverage: This warranty applies to the fabric cover, inner core, and electric pump of our pool floats, covering defects in materials and workmanship under normal use. Exclusions include fading due to direct sunlight, wear and tear, and damage from harsh seafront or chlorinated environments.

Warranty coverage is subject to the Terms and Conditions outlined in the warranty table here

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