Outdoor Products Warranty and Coverage

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1. Canopy Fabric on Umbrellas (Whitehaven + Hyams)

Warranty Period: 5 years from delivery

Coverage: The warranty covers manufacturing defects in the canopy fabric, ensuring it remains resilient under normal outdoor conditions.

Exclusions: Excludes damage caused by surface corrosion in seafront locations or confined chlorinated environments, as well as tea staining on stainless steel surfaces. Abrasions, scratches, or any form of general wear and tear that does not respond to standard cleaning are not covered. Additionally, natural detritus (such as leaves or bird droppings) that settles on the surface is also not included under warranty.

2. Frame on Umbrellas (Whitehaven + Hyams)

Warranty Period: 2 years from delivery

Coverage: Covers defects in the structural integrity of the umbrella frame under regular use, ensuring reliable performance and durability.

Exclusions: Excludes any electrical or motion components associated with the umbrella. Also, corrosion damage is excluded if used in seafront or chlorinated environments, as well as wear and tear, such as scratches that naturally occur over time.

3. Pool Float (includes fabric cover, inner core, and electric pump)

Warranty Period: 1 year from delivery

Coverage: Protects against manufacturing defects in the materials or workmanship of the float’s core and cover, including any issues with the included electric pump.

Exclusions: Excludes fading or color loss from direct sunlight, use in harsh seafront, or chlorinated environments. This warranty also does not cover general detritus (organic or man-made) settling on the product’s surface, nor any components beyond the fabric cover, inner core, and electric pump.

4. Rugs by King

Warranty Period: 1 year from delivery

Coverage: Covers manufacturing faults and defects in materials or workmanship specific to King-branded rugs, providing assurance for normal indoor and outdoor use.

Exclusions: Limited to rugs sold under the King brand, meaning other third-party rugs are not covered. Additionally, wear from exposure to outdoor elements or environmental factors not considered regular wear is not covered.

For all outdoor products, any signs of general wear and tear, misuse, neglect, improper care, or failure to follow the product maintenance guidelines may void warranty claims. Service calls or transportation costs related to repairs or replacements may incur additional fees.

 

 

 

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