King Living Product Warranty Guide

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Our warranty periods are designed to give you peace of mind and ensure satisfaction with your King Living products. Here's a breakdown of the warranty coverage for each category, from indoor to outdoor products and accessories.

Indoor Products 

  • Steel or Alloy Frames: 25 years
  • Sofa Accessories for Indoor Products: 2 years
  • Electrical Accessories for Indoor Products: 1 year (12 months)
  • Other Indoor Product Components: 15 years (Pro Rata Schedule applicable)
  • King Leather and King Fabric Components: 5 years (Pro Rata Schedule applicable)

Outdoor Products 

  • Steel or Alloy Frames (including against structural defects): 5 years
  • Coating and Surface: 5 years
  • Outdoor Product Components: 2 years
  • Accessories for Outdoor Products and Weatherguard Covers: 2 years
  • King Rope: 5 years
  • Outdoor Fabric Collection (Including Deluxe Shade Cloth Fabric): 5 years
  • Standard Shade Cloth Fabric and Solution-Dyed Polyester Outdoor Fabric: 1 year

Electronics and Motion Components

  • All King Living Branded Products: 2 years
  • With 3 Year Extended Warranty Purchase: 5 years total

Other Products

  • Sleep+ Products (excluding Fit Cover): 15 years (Pro Rata Schedule applicable)
  • Fit Cover: 2 years
  • Case Goods & Other King Bedroom, Dining Room, Living Room, and Furnishing Products: 2 years
  • King Lighting Products: 1 year
  • Rugs by King: 1 year
  • Umbrella Canopy Fabric (Whitehaven + Hyams): 5 years
  • Umbrella Frame (Whitehaven + Hyams): 2 years
  • Pool Float (limited to fabric cover, inner core, and electric pump): 1 year

Specific Exclusions

  • General Exclusions: Products used for commercial purposes have specific warranty conditions.
  • Steel Frames: Excludes corrosion from harsh seafront or chlorinated environments.
  • Coating and Surface: Excludes minor corrosion spots, corrosion from scratches, and tea staining on stainless steel.
  • Outdoor Components: Exclusions similar to steel frames and coating.
  • Electronics and Motion Components: The extended warranty is only valid if purchased at the time of the product purchase.

Service calls and transport costs are charged to the purchaser at Standard King rates, with certain conditions and pro-rata charges applying for replacements beyond the initial warranty period.

To read further information about Warranty click here.



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