What does a Furniture Warranty Cover?

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Your King Living furniture comes with a comprehensive warranty designed to offer peace of mind and protection for your investment. The exact coverage details can vary depending on the specific product you've purchased, but generally, the King Living furniture warranty covers the following:

Structural Integrity

Frames: King Living often provides a long-term warranty on the structural integrity of their furniture frames, including sofas, beds, and other pieces. This warranty typically covers manufacturing defects that affect the frame's durability and functionality.

Materials and Workmanship

Leather and Fabric: The warranty usually includes coverage for the leather and fabric coverings of your furniture, protecting against material and manufacturing defects. It's important to note, however, that natural characteristics of leather are not considered defects.

Craftsmanship: Defects in craftsmanship, such as issues with stitching, joinery, and other construction details, are typically covered, ensuring that your furniture meets the high-quality standards set by King Living.

Components and Accessories

Mechanical Parts: For furniture pieces with mechanical components, such as recliners or sofa beds, the warranty often covers failures due to manufacturing defects.

Other Components: This may include legs, hardware, and internal components that are essential for the furniture's functionality.

What's Generally Not Covered

While the King Living warranty is comprehensive, there are some common exclusions you should be aware of:

  • Normal wear and tear, including fading, softening of cushions, and minor imperfections.
  • Damage resulting from misuse, improper care, or accidents.
  • Unauthorised repairs or modifications, which can void the warranty.
  • Variations in natural materials, such as wood grain or leather markings.
  • Environmental damage, including exposure to sunlight, humidity, and chemicals.

Making the Most of Your Warranty

To ensure you get the most out of your King Living furniture warranty, keep the following tips in mind:

  1. Familiarise yourself with the specific terms and conditions of your warranty, including coverage periods and care instructions.
  2. Follow King Living's care and maintenance guidelines to keep your furniture in the best possible condition.
  3. Retain your purchase receipt and warranty documentation in case you need to make a claim.

Should you encounter an issue with your King Living furniture that you believe is covered by the warranty, contact King Living customer support for assistance. They will guide you through the process of assessing the issue and determining whether it falls under warranty coverage, as well as the next steps for repair or replacement if necessary.

If you have any questions about your warranty or need further assistance, don't hesitate to reach out to our Customer Support Team directly.

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