Your King Living furniture is designed to offer lasting quality and comfort, and our comprehensive warranty is crafted to give you confidence in your investment. Warranty coverage can vary by product, but typically includes the following:
Structural Integrity
Our furniture frames, including sofas and beds, are built to last. We offer long-term warranties on the structural integrity of our frames, covering manufacturing defects that may impact durability or functionality.
Materials and Workmanship
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Leather and Fabric: We stand by the quality of our upholstery, offering warranty coverage for material and manufacturing defects. Please note that natural variations in leather are a hallmark of authenticity and are not considered defects.
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Craftsmanship: Our commitment to quality means that issues related to stitching, joinery, or other construction details are covered under warranty.
Components and Accessories
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Mechanical Parts: Furniture with moving components—like recliners or sofa beds—includes warranty coverage for manufacturing defects that may affect functionality.
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Other Components: Essential elements such as legs, hardware, and internal parts are also protected.
What’s Not Covered
Our warranty is extensive, but it’s important to be aware of a few standard exclusions:
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Normal wear and tear, including fading or cushion softening.
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Damage from misuse, accidents, or improper care.
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Repairs or modifications not authorised by King Living.
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Variations in natural materials (e.g., leather markings or wood grain).
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Environmental damage from sunlight, humidity, or chemicals.
Making the Most of Your Warranty
To maximise your warranty coverage, follow these tips:
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Familiarise yourself with the specific terms and conditions of your product’s warranty.
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Follow King Living’s care and maintenance guidelines to keep your furniture in top condition.
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Keep your purchase receipt and warranty documentation handy.
If you believe your product issue falls under warranty, contact our Customer Support Team for guidance. We’ll assess the situation and advise on the next steps, whether it’s repair or replacement.
For more information, visit King Living Warranty