At King Living we are committed to providing high-quality products that last, and as such, offer a range of warranties to ensure our customer satisfaction. These warranties are specific to individual products and components, each with their own warranty period starting from the date of delivery.
Warranty Periods
Indoor Products
- Steel or alloy frames: 25 years
- Sofa accessories: 2 years
- Electrical accessories: 1 year (12 months)
- Other components (including foam, feather and fiber fillings, suspension, springs, mechanisms, hydraulics, zippers, touch fasteners, and legs): 15 years (according to Pro Rata Schedule)
- King Leather and King Fabric components: 5 years (according to Pro Rata Schedule
Outdoor Products
- Steel or alloy frames: 5 years
- Coating and surface: 5 years
- Components (including King Fabrics, foam, feather and fibre fillings, suspension, springs, mechanisms, zippers, touch fasteners, legs, and outdoor accessories): 2 years
- Accessories and WeatherGuard covers: 2 years
- King Rope: 5 years
- Outdoor collection fabrics, Deluxe Shade for King Cabana, electrical/motion parts, other product parts/fabrics: 5 years
- Standard Shade for King Cabana, solution-dyed polyester fabric: 1 year
Electronics and Motion Components
- Electronics and motion components of all King Living branded products: 2 years
Electronics and motion components of all King branded products (with purchase of a 3-Year Extended Warranty): 5 years (total of the 2-year warranty plus 3-Year Extended Warranty)
Other Products
- Sleep+ products (excluding Fit Cover): 15 years (according to Pro Rata Schedule)
- Fit Cover: 2 years
- Case Goods & King bedroom, dining room, living room, and furnishing products: 2 years
- King lighting products: 1 year
- Rugs by King: 1 year
Commercial Products
- Steel or alloy frames: 10 years
- Other components (including King Leathers and King Fabrics, foam, feather and fibre fillings, suspension, springs, mechanisms, zippers, touch fasteners and legs): 1 year (12 months)
For additional information about Warranty Exclusions visit our page here
Warranty Exclusions
Below are the specific exclusions for each warranty, of what is and is not covered.
Exclusions for Indoor and Outdoor Products
- Components and products used for commercial purposes
Exclusions for Steel or Alloy Frames
- Surface corrosion of steel furniture and parts in harsh seafront locations or confined chlorinated environments
Exclusions for Coating and Surface
- Minor corrosion spots at the weld joins
- Surface corrosion originating from scratches or abrasions from general wear and tear that cannot be removed via standard cleaning and maintenance processes
- Occurrences of detritus, organic, or man-made matter settling on the product surface
- Tea staining on stainless steel product surfaces
Exclusions for Electronics and Motion Components
- Components and products used for commercial purposes
- 3-Year Extended Warranty is only available upon purchase at the time of purchasing the product
Exclusions for Other Products:
- Components and products used for commercial purposes
- Lightbulbs may be provided at King's discretion with a product, but are not included in or covered by this Warranty.