Warranty Periods and Exclusions for King Living Products

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At King Living we are committed to providing high-quality products that last, and as such, offer a range of warranties to ensure our customer satisfaction. These warranties are specific to individual products and components, each with their own warranty period starting from the date of delivery.

Warranty periods 

Indoor Products

  1. Steel or alloy frames: 25 years
  2. Sofa accessories: 2 years
  3. Electrical accessories: 1 year (12 months)
  4. Other components (including foam, feather and fiber fillings, suspension, springs, mechanisms, hydraulics, zippers, touch fasteners, and legs): 15 years (according to Pro Rata Schedule)
  5. King Leather and King Fabric components: 5 years (according to Pro Rata Schedule

Outdoor Products

  1. Steel or alloy frames: 5 years
  2. Coating and surface: 5 years
  3. Components (including King Fabrics, foam, feather and fibre fillings, suspension, springs, mechanisms, zippers, touch fasteners, legs, and outdoor accessories): 2 years
  4. Accessories and WeatherGuard covers: 2 years
  5. King Rope: 5 years

Electronics and Motion Components

  1. Electronics and motion components of all King Living branded products: 2 years

Electronics and motion components of all King branded products (with purchase of a 3-Year Extended Warranty): 5 years (total of the 2-year warranty plus 3-Year Extended Warranty)

Other Products

  1. Sleep+ products (excluding Fit Cover): 15 years (according to Pro Rata Schedule)
  2. Fit Cover: 2 years
  3. Case Goods & King bedroom, dining room, living room, and furnishing products: 2 years
  4. King lighting products: 1 year
  5. Rugs by King: 2 years

Commercial Products

  1. Steel or alloy frames: 10 years
  2. Other components (including King Leathers and King Fabrics, foam, feather and fibre fillings,         suspension, springs, mechanisms, zippers, touch fasteners and legs): 1 year (12 months) 

Additional information about Warranty Exclusions can be found by visiting our page here 

Warranty Exclusions 

While King Living offers warranties on various products and components, there are some exclusions to be aware of. Below are the specific exclusions for each warranty, ensuring you have a clear understanding of what is and is not covered.

Exclusions for Indoor and Outdoor Products

  • Components and products used for commercial purposes

Exclusions for Steel or Alloy Frames

  • Surface corrosion of steel furniture and parts in harsh seafront locations or confined chlorinated environments

Exclusions for Coating and Surface

  • Minor corrosion spots at the weld joins
  • Surface corrosion originating from scratches or abrasions from general wear and tear that cannot be removed via standard cleaning and maintenance processes
  • Occurrences of detritus, organic, or man-made matter settling on the product surface
  • Tea staining on stainless steel product surfaces

Exclusions for Electronics and Motion Components

  • Components and products used for commercial purposes
  • 3-Year Extended Warranty is only available upon purchase at the time of purchasing the product

Exclusions for Other Products:

  • Components and products used for commercial purposes
  • Lightbulbs may be provided at King's discretion with a product, but are not included in or covered by this Warranty.
 

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