Resolving No Motion Issues on Recliners with an IR Sensor

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If you're experiencing motion issues with your King Living recliner that uses an IR sensor, follow these steps to troubleshoot and resolve the problem:

1. Check the power supply

Ensure that the recliner is plugged into a working power outlet and that there are no loose connections. Test the outlet with another device to confirm it is functioning properly.

2. Clean the IR sensor

Dust or dirt on the IR sensor may interfere with the signal from the remote. Gently clean the IR sensor on the recliner and remote control using a soft, lint-free cloth. 

3. Ensure the area is obstacle free 

Make sure there are no obstructions and the recliner's IR sensor is free from obstacles such as toys or other objects. There needs to be a clear line-of-sight, in order for the sensor to function properly.

4. Reset the recliner

Unplug the recliner from the power outlet, wait for about 30 seconds, and then plug back in. This may help reset the recliner's internal components and resolve the issue.

Contact Customer Support Team

If the issue persists after following above steps, reach out to our Customer Support Team for further assistance on 1300 135 464.





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