If you're experiencing motion issues with your King Living recliner that uses an IR sensor, follow these steps to troubleshoot and resolve the problem:
1. Check the power supply
Ensure that the recliner is plugged into a working power outlet and that there are no loose connections. Test the outlet with another device to confirm it is functioning properly.
2. Clean the IR sensor
Dust or dirt on the IR sensor may interfere with the signal from the remote. Gently clean the IR sensor on the recliner and remote control using a soft, lint-free cloth.
3. Ensure the area is obstacle free
Make sure there are no obstructions and the recliner's IR sensor is free from obstacles such as toys or other objects. There needs to be a clear line-of-sight, in order for the sensor to function properly.
4. Reset the recliner
Unplug the recliner from the power outlet, wait for about 30 seconds, and then plug back in. This may help reset the recliner's internal components and resolve the issue.
Contact Customer Support Team
If the issue persists after following above steps, reach out to our Customer Support Team for further assistance on 1300 135 464.