When you make a purchase with King Living whether online or in-store you’ll receive an order number. This unique reference is essential for tracking your delivery, submitting an enquiry, managing returns, or reordering your favourite pieces in the future.
Here are a few easy ways to locate your order number:
1. Check Your Purchase Receipt
Your receipt contains all key details of your purchase, including your order number.
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For in-store purchases, you'll receive a printed copy.
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For online purchases, the receipt is sent to your email.
We recommend keeping this receipt handy for future reference.
2. Locate the Legacy Tag
Every King Living sofa or chair includes a discreet ‘Legacy Tag’ with your order number.
To find it:
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Unzip the back cushion and check inside for a sewn-in tag.
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For a full guide, read our article: What is a Legacy Tag and How Do I Locate It?
3. Look Beneath Your Furniture
If the Legacy Tag isn’t accessible, check underneath the furniture:
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Lift the item slightly to locate a velcro flap in the centre underneath.
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Open the flap to reveal a second tag containing your order number.
4. Search Your Email Inbox
If you ordered online, search your inbox for the order confirmation email from King Living.
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Be sure to check your junk or spam folders as well.
5. Log into Your King Living Account
If you created an account during purchase:
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Log in at kingliving.com.au
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Navigate to Order History to view your previous orders and corresponding order numbers.
6. Submit an Enquiry
If you're unable to locate your order number using the methods above, our team is here to help.
submit an inquiry here and we’ll assist you as soon as possible.
Tip: Knowing your order number helps us support you more efficiently and keeps your King Living experience smooth from purchase to delivery.